IT Infrastructure for Offices
IT infrastructure refers to the composite hardware, software, network resources and services required for the existence, operation and management of an enterprise IT environment. It allows an organization to deliver IT solutions and services to its employees, partners and/or customers and is usually internal to an organization and deployed within owned facilities.
We IIS , as an organization is competent to deliver IT infrastructure of all components that somehow play a role in overall IT and IT-enabled operations. It can be used for internal business operations or developing customer IT or business solutions.
Typically, a standard IT infrastructure consists of the following components:
•Hardware : Servers, computers, data centers, switches, hubs and routers, etc. •Software : Enterprise resource planning (ERP), customer relationship management (CRM), productivity applications and more. •Network : Network enablement, Internet connectivity, firewall and security. •Meatware : Human users, such as network administrators (NA), developers, designers and generic end users with access to any IT appliance or service are also part of an IT infrastructure, specifically with the advent of user-centric IT service development.
We offer the below services all under one Organization ie: IIS
CCTV Installation and Implementation
Time and Attendance System
Desktop computers , Laptops other computer peripherals etc
IT Consultancy for Large, Medium and Small Organizations
IIS understands the target Hotel Clientele and wanted to offer un-paralleled levels of service that the guests would remember for years to come. IIS recognizes the important role that technology plays in attaining high standards, but the company wanted the technology to keep a low profile and remain behind the scenes. Guests should feel that the hotel’s operations are slick and efficient, contributing to the establishment’s premium feel.
We one of the leading integrated solutions providers in the field of building systems and ICT infrastructure, designed and implement the network infrastructure for the various hotels, including infrastructure for voice, data, Internet, Wi-Fi, data security, data center and storage, IPTV, and CCTV. We are focused not only on the local network and solution, but also specialized in integrating remote locations over a WAN. The IIS team is expertise to connect all branches of a Hotel Group with a robust WAN.
We provide Manage simple, efficient, and cost-effective network operations
• Offer un-paralleled levels of service to customers Network Solution
• Cisco Smart Care
• Design new network infrastructure
• Provide related products and services for voice, data, internet, Wi-Fi, data security, data center and storage, IPTV, and closed-circuit TV (CCTV) and the results are amazing such as Reduced network risk and gained insights of intelligent network
• Provided single platform for installed base lifecycle management
• Simplified and reduced network and management costs with centralized administration and streamlined communications between locations and customers .
We embarked on identifying the essentials required to complement the theme of any Hotel Groups and to consistently deliver the desired outcome. Taking the terrain and environment into consideration, we provided a robust network infrastructure that was simple, efficient, and cost-effective. The new network infrastructure streamlined network operations with minimum clutter and footprint for guests and staff.
Delivering on the priority for a low-cost and easy-to-use solution, we propose IP technology for all network services (voice, data, wireless, data security, CCTV and IPTV) because an IP platform required only a single network. To achieve capacity and lightning protection, we recommend fiber optics to be deployed for outdoor backbone cabling, while CAT 6 standard cables were used for indoor cabling. We deliver Cisco Catalyst® Switches, routers, ASA firewalls, Unified Computing System™ (UCS®) servers, and Cisco® Unified Communication Manager and Controller based wireless solutions as the overall solution. We recommends Cisco Smart Care for software-enabled, automated network services. We enable Customers to run IP Communications applications in a Cisco infrastructure and gain the powerful advantage of an intelligent network, in which they can quickly deploy their communications.
Business disruptions never occur on IIS implemented Hotel Infrastructure due to the network automatically recognizes malfunctions and takes steps to heal them or generate an alarm proactively. This capability also simplifies management, reduces management costs, and strengthens the trust and loyalty of the customer towards the Hotel Group. In summary, the entire network delivered by IIS will provide you Centralized administration:
One team monitoring many , Single centralized applications: property management systems (PMS), reservations, movies, and music , Enhanced information sharing and communication between locations: “under one roof” concept ,Simplified and reduced network and management costs ,Robust solution for Hotels and its customers , Ready market acceptance , Employee satisfaction, value addition to the guest experience and to increase the productivity of the total hotel operation.
How do IP phone systems work? The “IP” in IP phone system refers to Voice over IP, or having your phone calls routed over the internet or your local network (LAN). This is great for many reasons. First of all, you don’t have to use the telephone network of your telephony service provider for making calls, which will reduce your costs for phone calls. At the same time you are gaining many technical advantages by using IP technology for your telephony.
Users of an VoIP phone system simply plug their IP phone into the nearest LAN port. Then, the IP phone registers automatically at the VoIP phone system. The IP phone always keeps its number, and behaves exactly the same way, no matter where you plug it in – on your desk, in the office next door or on a tropical island.
All of this works because of the SIP protocol. It is a standard widely used by ISPs, VoIP phone systems and VoIP phones world-wide. It makes expensive proprietary phones obsolete, and helps that all devices can talk to each other.
IP phone systems are usually built on standard PC or embedded hardware which are more cost-effective and powerful than the hardware of the traditional phone manufacturers. At the same time, ip phone systems are scalable, as they are not limited to a certain number of physical phone ports. That means you don’t need to replace your phone system when your company grows.
We IIS implement IP Telephone system such as Cisco, Avaya, Panasonic and Nortel as per the customer requirement. IIS has the expertise skilled Engineers for Installation of IP Telephony System.Our services in IP Telephone system includes:-
Multi branch connectivity
Interactive Voice Response Systems
Call Monitoring System
Call Recording System
Contact Center Solutions
Text To Speech & Speech Recognition
Unified Messaging Solutions
CTI &Desk Top Applications
Professional Services -Consulting & Project Management
Digital Telephone Systems for Small offices with 3 or 4 Users
This is a great time to purchase a new business telephone system, with more options and available features than ever before. Many buyers start by choosing between an analog and digital phone system. Finding the right combination of features and capabilities to meet your business needs requires a basic understanding of the technical and functional differences between both types of systems.
The type of telephone system you choose should support the type of business you run. Are you a volume-driven, transaction-based business or do you rely on relationships for your growth? Transaction-based businesses, such as in-store retail, often have relatively simple telecommunications needs. Other businesses rely on cultivating relationships, where impediments to client communication are unacceptable. Do you need to forward calls to a mobile device? What about voice over IP (VoIP)? Do you have a call center, even if it is only two people? These are some of the factors to consider when selecting a phone system.
First, let’s look at the basic differences between analog and digital telephone systems. Analog systems have supported businesses for decades. Built on standard copper wire and POTS (plain old telephone service) phones, they are reliable, boast good voice quality, and have the basic features you might find in a typical home phone such as hold, mute, redial, and speed dial. They may also be able to transfer calls between extensions. But their features end there. Because of their simplicity and limited potential for expansion, they are relatively inexpensive to purchase. However, analog systems, because they use less-modular hardware can be expensive to support, configure, and upgrade. For example, changing the location of an extension requires rewiring a punchboard by a professional. Buying analog is cheaper in the short-term, but will lock you in to a closed system that requires adapters to integrate with common applications such as VoIP and customer relationship management (CRM) systems.
Digital telephone systems are more modern. Digital PBXs are designed with a proprietary bus structure for adding features and capabilities. Boards are added to the cabinets for analog, digital, or IP phones. Features such as music on hold, VoIP integration, and alarm systems can be supported with modular add-on boards.
Today, most digital systems, even if they use proprietary hardware or protocol, offer an IP interface on the controller. The IP interface might allow unified messaging features such as voicemail delivery to email, fax delivery to email, voicemail transcription to SMS, click to dial, and a desktop client. These systems are considered “hybrid PBXs” because they use a combination of proprietary digital hardware and standards-based IP networking. A fully modern digital PBX is 100% IP and software-based.
Since digital PBX’s do not rely on simple copper wire circuits, you gain more flexibility for adds, moves, and changes. Often those changes can be configured via point-and-click software. Voice clarity is the same or better than analog, and in addition to basic features such as extensions and transfers, digital PBXs offer advanced virtual auto attendants, voicemail and call forwarding options. Digital PBX systems may also provide an interface to integrate with your call center and sales software as well.
The most significant change in communications isn’t as much analog/digital/VoIP, but a shift from hardware to software-based solutions. Software controlled solutions offer a superior upgrade path and more advanced features for integration with existing and future business systems such as CRM, messaging, and social networking.
Small businesses want to control costs while enjoying the features used by large businesses. While the low initial cost of an analog system can be tempting, consider ongoing costs and limitations. Pricing has become much more competitive over the last ten years, and both analog and digital systems likely require professional installation. However, an on-premise system requires far more installation and configuration than a cloud-based phone system that uses your existing computer network.
Research is an essential step in purchasing a new phone system. Anticipate how the system features will support your operating needs. The administration of the system will likely be the responsibility of an office manager or IT professional, and a software-based digital PBX will offer an interface that is familiar and flexible.
There are many established ways to integrate analog and digital devices. An analog fax or alarm system, for example, can connect to a digital system via an analog gateway. Analog phone systems can connect to VoIP trunks via multi-port ATA adapters. Selecting the right adapter can be a challenge, as the number and types of ports are dependent on the requirements of your VoIP provider and a professional will likely be needed to install it.
Ultimately, the telephone system you choose should reflect your organization’s vision and unique needs. If you have very simple needs that a home phone system could support and anticipate your needs remaining unchanged, then an analog system may be right for you. If you want a system that will grow and evolve with your business, then go digital. A phone system for small business hosted in the cloud frees up resources to focus on the core business.